At 9p999, your personal data is handled with the same seriousness we bring to every aspect of the platform. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold as a 9p999 player in the Philippines.
Last updated: May 2026 | Applies to all 9p999 registered accounts
9p999 ("we," "us," or "our") operates the online gaming platform accessible at https://9p999.app (the "Platform"). This Privacy Policy describes how 9p999 collects, processes, stores, and protects personal information provided by users ("you" or "your") when you register for an account, access the Platform, or interact with any 9p999 service.
This policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering on or using the 9p999 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read alongside the 9p999 Terms & Conditions, which govern your overall use of the Platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency.
9p999 collects personal information through several channels, including account registration, identity verification, platform usage, and customer support interactions. The categories of data we collect include:
2.1 Registration & Identity Data
2.2 Identity Verification (KYC) Data
2.3 Financial & Transaction Data
2.4 Gaming Activity Data
2.5 Technical & Device Data
2.6 Communications Data
9p999 uses the personal data we collect for the following purposes:
9p999 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
9p999 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary:
All third-party service providers engaged by 9p999 are contractually required to handle your personal data in accordance with applicable Philippine data protection laws and to implement appropriate security measures.
9p999 uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for login sessions, account security, and core platform functionality. Cannot be disabled. | Session / 30 days |
| Functional | Remembers your preferences such as language settings and responsible gaming tool configurations. | Up to 1 year |
| Analytics | Collects anonymized data on how players use the Platform to help us improve performance and game offerings. | Up to 2 years |
| Marketing | Used to deliver relevant promotional content and measure the effectiveness of 9p999 marketing campaigns. Requires your consent. | Up to 1 year |
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your 9p999 account. For marketing cookies, you may withdraw consent at any time through your account settings.
9p999 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. The following retention periods apply:
When data is no longer required, 9p999 will securely delete or anonymize it in accordance with our internal data disposal procedures.
9p999 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While 9p999 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 9p999 login credentials. If you suspect unauthorized access to your account, contact our support team immediately via live chat.
As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by 9p999:
To exercise any of the above rights, please contact the 9p999 Data Privacy Officer via live chat or email at [email protected]. We will respond to all verified requests within 15 business days.
The 9p999 Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered on the Platform or provided personal data, we will immediately close the account, delete all associated data, and forfeit any account balance in accordance with our Terms & Conditions.
If you believe a minor has accessed the 9p999 Platform, please contact our support team immediately so we can take appropriate action.
9p999 primarily stores and processes your personal data within the Philippines. In certain circumstances, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors operating internationally.
Where such transfers occur, 9p999 ensures that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to provide a level of data protection equivalent to that required under the Data Privacy Act of 2012. By using the 9p999 Platform, you consent to such transfers where necessary for the delivery of our services.
9p999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of the 9p999 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 9p999, please contact our Data Privacy Officer:
You also have the right to escalate unresolved privacy concerns to the National Privacy Commission (NPC) of the Philippines.
Here's a quick look at the core privacy commitments 9p999 makes to every player on the platform.
9p999 never sells, rents, or trades your personal data to third parties for marketing purposes. Your information stays within the 9p999 ecosystem.
All sensitive data stored on 9p999 servers — including KYC documents and financial records — is encrypted using AES-256 industry-standard encryption.
9p999 operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its Implementing Rules and Regulations.
Access, correct, or request deletion of your personal data at any time. 9p999 responds to all verified data requests within 15 business days.
We collect only the data necessary to operate your account, process transactions, and comply with PAGCOR and AMLA regulatory requirements.
Our support team is available around the clock via live chat to handle any privacy concerns, data access requests, or account security issues.